FAQ


PRIVACY POLICY

At Harbor Hound Co., we will only use your contact information and shipping & billing address to communicate with you about your order, to fulfill your order, and for legal reasons such as paying taxes. We do not sell your information to third parties.

RETURNS/EXCHANGES

Please see our Returns and Exchange page for information regarding returns or exchanges.

CANCELLATIONS

Due to the made-to-order handcrafted nature of these items, I do not accept cancellations. As soon as your order is placed we begin collecting materials to fulfill the order. Please contact me if you have a question or concern.

Additional Buyer Policy Information

• Please be a responsible pet owner and check your pets collar or leash regularly for signs of wear and tear. Dispose of tattered items that may be deemed unsafe for use.
 • Harbor Hound Co. recommends 100% supervision when your pet is using their products.
• Each consumer is responsible for determining the suitability of these products for their individual situation. Consumer accepts ALL liability and responsibility for any and all injuries that can occur while using Harbor Hound Co. products.
• Harbor Hound Co. shall not be liable or responsible for any injury or loss caused directly or indirectly by our products.