The following is a list of Terms And Conditions that you, the purchaser, agrees to upon purchasing from Harbor Hound Co.
Production: Purchaser understands & agrees that all items are handmade and take a reasonable amount of time to craft and has noted the current processing time on the homepage. Due to the handmade nature of these items there may be slight variations in color or size.
Shipping: Purchaser understands & agrees that once their order has shipped Harbor Hound Co. is not liable for any lost, damaged, or stolen packages. Purchaser understands that they have the option to purchase upgraded shipping and insurance.
Returns & Exchanges: All items are made-to-order therefore each collar and leash is made per your specifications and customization. Harbor Hound Co. does not accept returns or exchanges so it is important to double check sizes and colors before placing your order. Please do not hesitate to contact us if you have questions. However, if there is a mistake on our part we will correct it. If for any reason your collar/leash does not fit or work for your needs, please contact me and I will offer a one time discount code that can be used to reorder the item to get what you need.
While we stand by the quality of our collars and use them on our own dogs, every dog is different and it is your responsibility to know what is right for your dog.
Always supervise your dog when using the Harbor Hound Co. products.
Owners should inspect the collar and/or leash every time before placing it on their pet. Faulty collars and/or leash should not be used.
The information contained on this website and our products are intended to compliment your pet. In no way do our product protect your pet in any way or form. Consult with your own medical advisors, who can discuss you and your pet’s individual needs. Harbor Hound Co. does not provide protection or medical advice or sell any cure or treatment for disease. As the consumer, you are personally responsible for determining the suitability of all products purchased from Harbor Hound Co. By purchasing, you are responsible for all items and should inspect them for safety on a regular basis.
Customers who use our products acknowledge that Harbor Hound Co. shall not be liable or responsible to any person, pet or entity for loss or damage caused, or alleged to have been caused, directly or indirectly by or from the products, information or ideas contained, suggested or referenced in any of our marketing material, packaging or website. In no event shall Harbor Hound Co. be liable to you or any other party for incidental, punitive, or consequential damages. It is the responsibility of the owner to comply with local safety standards with regards to care of pets, etc. Harbor Hound Co. will not be liable for any loss or damage or any of our products to pets or humans. Your receipt of payment for these goods is proof that you have read, understood and agreed to these terms and conditions.